Privacy Policy

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Last updated: 31/01/2026

1. Introduction

This Privacy Policy explains how Rachel Davies Coaching collects, uses, and protects your personal data when you use our website, join our mailing list, submit a contact form, or make a coaching enquiry.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

  • Data Controller: Rachel Davies Coaching

  • Business Type: Online Positive Psychology Coach

  • Email Address: hello@racheldaviescoaching.co.uk

  • Website: www.racheldaviescoaching.co.uk

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

3. Personal Data We Collect

We may collect and store the following personal data:

  • Name and Email address (when you sign up to our mailing list or complete a contact form)

  • Information you choose to provide in messages or coaching enquiries

We do not intentionally collect special category or sensitive personal data.

4. How We Collect Your Data

Your personal data is collected when you:

  • Sign up to our mailing list or newsletter

  • Complete a contact form on our website

  • Email us directly

  • Submit a coaching enquiry or request information about our services

All data is provided voluntarily by you.

5. How We Use Your Data

We use your personal data to:

  • Send newsletters, updates, and relevant coaching content (where you have opted in)

  • Respond to contact form submissions and enquiries

  • Communicate with you about coaching services

  • Take steps towards entering into a coaching agreement

  • Provide coaching services where applicable

We will only use your data for the purposes for which it was collected.

6. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

  • Consent — when you join our mailing list or opt in to receive marketing communications

  • Legitimate interests — when you contact us with an enquiry and we respond

  • Contractual necessity — when processing is required to take steps before entering into, or to fulfil, a coaching agreement

You may withdraw your consent at any time.

7. Marketing Communications

You will only receive marketing emails from us if you have explicitly opted in.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in our emails, or

  • Contacting us directly using the details above

8. How We Store and Protect Your Data

Your personal data is stored securely using reputable third-party platforms such as website hosting and email marketing providers.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

9. Sharing Your Data

We do not sell, rent, or trade your personal data.

Your data may be processed by trusted third-party service providers (such as email marketing platforms) solely for the purpose of operating our website and managing communications. All such providers are required to comply with UK GDPR.

10. Data Retention

We retain your personal data:

  • For as long as you remain subscribed to our mailing list

  • For as long as necessary to respond to enquiries

  • For the duration of any coaching relationship

  • Or until you request deletion, where legally permissible

We do not retain personal data longer than necessary.

11. Cookies

Our website may use basic cookies to improve functionality and user experience. You can control cookies through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the updated date will be shown at the top.